Aveve: a team assessment for stronger collaboration
How does the collaboration and communication within the team work? For the Aveve plus store in Herentals, we clearly mapped it through a team assessment and set up targeted follow-up courses.
- Customer
- Aveve Herentals
- Contact
- Peter Willems
- Sector
- Retail
- Location
- Herentals
- Service
- Team assessment
AVEVE is the go-to reference for gardening, animal care, and baking fun throughout Belgium. Aveve is an expert in garden centres and thanks to its knowledge from all aspects of agriculture, can offer the best products to the passionate gardener, animal lover, or baking enthusiast. A customised team assessment was organised for Aveve.
In the words of the customer
As the independent manager of the Aveve plus store in Herentals, I have engaged attendo to organise a team assessment and thus map out how the collaboration and communication between the team are going.
The employees come into contact with customers daily and are thus part of Aveve's face. It is therefore important that the team can work optimally and that they radiate job satisfaction.
Peter Willems
This is how we tackled it
Initially, an intake meeting was scheduled with me to hear how I, as the business owner, experience the collaboration with my employees and how I want to continue growing with the team in the future.
Subsequently, individual conversations were scheduled with all the employees, without my being present. This gave the people the opportunity to discuss matters regarding the general operation and their personal goals in complete safety.
What it yielded
Based on the audit, an audit report was prepared that perfectly mapped out the pain points.
In the report, I was able to read how the employees experience their jobs today, without any reference being made to the comments of individual individuals.
The report gave me insight into how the employees thought about their job content, working conditions, their manager, collaboration, and their personal development. Based on these findings, three specific paths were proposed. We chose to start two paths together with attendo: an individual coaching path and a path to establish responsibilities.
As an independent party, attendo quickly mapped out how I could improve the human aspect within my organisation. Their approach is professional, concrete, and well-thought-out. Thanks to the follow-up processes, specific tools were implemented that I can use further in the future.
Peter Willems · Managing partner, Aveve Herentals
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